The Village BBS
Florida Arcade and Pinball Collectors => Florida Arcade and Pinball Collectors => Topic started by: PinPup on July 02, 2015, 06:41:42 AM
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Was waiting for delivery of a very nice example of Mata Hari, one of the rarer ones with the dagger inscribed backglass. I had a bad feeling that this would arrive damaged since the shipper SAIA had me wait around the entire previous day without bringing machine. The pin finally arrived via18 wheeler, machine was on a pallet and looked to be wrapped and straped very well. I watched the driver work the pin pallet over to the very small lift gate which was tilting down quite badly. I really thought he was going to dump the pallet into the street! He made it on to the gate ok, but as the gate descended I saw what looked like a hole from a fork lift fork in the side of the pallet. I quickly removed one layer of outer cardboard to discover the hole was in an empty area, just over the top of the playfield and in front of the folded down head. BUT the fork lift tine must have grazed the head, shattered backglass shards were all over the place inside of the hole. So she died in transit, had to refuse delivery. Uncertain of how bad the other damage was, the driver told me not to unwrap as he didn't want glass shards all over his truck. The seller insured this and says he will reimburse me via paypal. Of course I'm having trouble communicating with him, as he is driving from Michigan, through Canada, to Alaska for the July 4th holiday!!
R.I.P. Mata. :'(
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So sad.
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:(
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that sucks
my rule is if i cant pick it up i dont buy it because i dont trust shipping
unless its a person i know
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Whoa ... that is terrible.
Its really not that hard, people!
I have transported literally hundreds of pinball machines and I have never broken a damn thing. I don't understand it.
Steve
MM
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Whoa ... that is terrible.
Its really not that hard, people!
I have transported literally hundreds of pinball machines and I have never broken a damn thing. I don't understand it.
Steve
MM
Well, your not lazy and don't only use a forklift to move everything like the shipping companies do. They won't get out of the seat to pick up anything.
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Whoa ... that is terrible.
Its really not that hard, people!
I have transported literally hundreds of pinball machines and I have never broken a damn thing. I don't understand it.
Steve
MM
Saia is a high volume LTL carrier, that machine was probably forked in and out of a half dozen terminals. They're not taking any special care with any particular piece of freight. The move was probably cheap, though.
-E
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always use NAVL , do not use any other commercial muttistate shipper
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I didn't arrange the shipping, but next time I will make SURE it is NAVL!
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Saia is a high volume LTL carrier, that machine was probably forked in and out of a half dozen terminals. They're not taking any special care with any particular piece of freight. The move was probably cheap, though.
-E
this 110%. NAVL has the same issues, they all share "depots". I've seen forklift evidence in and out of a brand new stern box, and by a miracle, miss the pin inside. :o
sucks. I have shipped 3 pinballs/arcades out, and will never ship one in.
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I didn't arrange the shipping, but next time I will make SURE it is NAVL!
Just curious, but was the machine on a pallet?
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...machine was on a pallet and looked to be wrapped and straped very well I watched the driver work the pin pallet over to the very small lift gate which was tilting down quite badly. I really thought he was going to dump the pallet into the street! R.I.P. Mata. :'(
those tilt gates can be weak, we had a weak one on a rental truck last year...had issues with anything over 400 lbs and was unstable.
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Just curious, but was the machine on a pallet?
Yeah was on a pallet, see photo below. I think they tried to do a decent job.
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did you lay it down for inspection? if not, that actually sucks. should have blanket wrapped the corners, or at least thick cardboarded each corner, and in big black sharpie every side should read DO NOT FORK!!! sadly, that probably would have shipped safer left on it's legs.
just my opinion, but I also think they should ship vertically palletized, like they do when new. nothing hangs off the edge of the pallet, which is asking for damage the way they stack these things at depots...
I shipped 1 pinball on it's legs (requested that way from buyer, made it fine), and 2 on pallets vertically and strapped. all of them were blanket wrapped, 2 went Beltmann, one went NAVL.
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Guess I should have asked about the pallet itself, wasn't thinking earlier... Pallet should've been much larger than the machine, making it impossible to stack something on top, or something touching or bumping the sides of the game. It was poorly wrapped. Basic shipping just lay the game down, strap it to the center of the pallet, place shipping label on top of head. Then they can see what it is they are moving, lol.
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Indeed SAD and I feel for you!
I've seen this shit happen many times and have had to FIX many cabinet problems that had forklifts go thru them. I personally ship my RESTORED machines in the back of a family van, white glove to their destination to avoid anything ever happening to my 150 hour restorations. I would cry if I saw something like this happen to one of my machines!
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Yeah, I was upset, but I can't imagine the feeling for you or your customer if one your restos got ruined! My loss was relatively minor!
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well, read this again, and originally, I misread this. was the glass the only thing that suffered?
that thing did ship horizontal. horrible method with that tiny pallet.
settle for $200 and buy a glass. :) bet the seller would be happy to do that. then he can settle with SAIA and normally, they'd be HAPPY to refund 200 bucks. but you wouldn't have to worry about that.
the dagger glass isn't as rare as people talk about. :) and who cares? mata hari is a fun Bally.
they probably didn't damage this while forklifting it. from your description, your machine was probably at the end of a staged aisle, and someone made a poor turn and sideswiped it. we'll never know. could have fallen off 4 other trucks and be on it's fifth pallet. :P
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No idea how bad the damage was, driver didn't want everything unwrapped and glass all over his truck. All I know is that a great dagger backglass was ruined. Shay makes the em glass but not the SS version. I actually looked at that before truck arrived, just has a sense bg would get totalled.